Professional Services

phoenix47 has developed a set of dedicated Professional Service Practices to assist customers with their deep technical requirements to include: Snapshot (validation and assessments), Planning (TCO, Migrations plans) and Implementations (design, install, configure, test). Our specialist Practices include…

Cloud, Microsoft & Workspace
Citrix
AWS
Azure
Networks
Oracle
Infosec & Compliance
Virtualisation & Hyper-Converged IT
Data Classification
Data Backup, eDiscovery & Storage

Support Services

Our Support Centre is 24×7 and based in New Alresford (near Winchester) in the UK. We specialise in IT Support Services across a broad range of IT Technologies…

Managed Services

SLA backed, 24×7 Managed Services provided by a dedicated UK based team. Our Customer Satisfaction ratings are consistently 5-star (>92%). We offer the following Managed Services…

INCIDENT MANAGEMENT - Review the cost effectiveness of IT solutions & operations: Cost Visibility, Resource Utilisation, Reserved Instances, Correct Sizing.
MICROSOFT 365 BACKUP & RECOVERY - Per seat based pricing, flex up and down. Cloud based backup of your data that includes a 24x7 Service to support backups and restores.
ENTERPRISE BACKUP & RECOVERY - Enterprise class Service, securing your Business Critical Data. On premise, Cloud (or both), Disaster Recovery and a full 24x7 Managed Support backed by financially backed SLA's.
eDISCOVERY & COMPLIANCE - Archive and index your business data with the ability to search, both on-premise or in the Cloud. legal hold, extract and delete data across the Organisation. Forensic logging with a 24x7 Managed Service options.
MICROSOFT VIRTUAL CONFERENCING (MVC) - Design, Install and Support, 24x7 for Microsoft based Video Conferencing solutions across the Organisation.
REPORTING - Advanced reporting to include Service Review packs, Service Level tracking, Incident and Problem management statistics (number, type, priority, duration), Continual Service Improvement.

Contact phoenix47 today to explore (without commitment) how we can help your Organisation with Managed Services…

(>92% of Customer Surveys return a 5 star rating)

Here's what some of our Managed and Support Service customers say about phoenix47...

Quality of Service is of high importance to phoenix47, our customers agree!…

Since implementing their Email API services, our email campaigns have seen remarkable success. The streamlined integration and robust features have elevated our communication with customers.

Our team was struggling with managing multiple email services. Thanks to their Email API services, we now have a centralized solution that not only saves time but also ensures secure and seamless email delivery.

Their Email API support team has been outstanding, providing prompt assistance whenever needed. We've experienced improved deliverability rates and impressive analytics insights, making our marketing efforts more impactful."

Project Management

phoenix47 provides Project Management and PMO functions to many clients. We follow the PRINCE2 Project Management methodology. Our PMO Services include…