LONDON, UK – November 20, 2025 – Phoenix47, a leading provider of Digital IT Transformation, Professional Services, and 24×7 Managed Support, today announced its strategic expansion into the Middle East with the opening of a new regional office in Dubai, United Arab Emirates.
The new office, located in Meydan, will serve as the company’s regional headquarters, enabling Phoenix47 to better support current clients in region and meet the growing demand for advanced digital and cloud services across the GCC and wider Middle East region.
This move marks a significant milestone in Phoenix47’s global growth strategy, building on its established presence in the UK and its 24×7 Operations Centres in the UK & Cape Town, South Africa. The Dubai office will focus on delivering Phoenix47’s core capabilities:
• Professional Services: Specialising Hybrid Cloud Infrastructure Services, Enterprise Storage & Data Classification, Data Protection Cyber Security & Compliance, Virtualisation & AI/Automation.
• Digital Transformation: Leveraging a structured and optimised approach to deliver effective IT digital transformation.
• Managed Services: Providing seamless, agile, and technically deep 24×7 Support, including Service Desk, Incident Management and Proactive Monitoring for complex enterprise environments.
“Our investment in the region will be a critical component of our aggressive growth strategy” said Ed Crane, Chief Executive Officer of Phoenix47.
Phoenix47 Middle East will be jointly led by John Critchley, Country Manager, and Oreste Majeli, Technical Solutions Director.
“The Middle East is undergoing a rapid and ambitious digital shift, particularly in the adoption of hybrid and multi-cloud solutions. Establishing a base in Dubai evidences our commitment to the UAE and allows us to bring decades of experience to the region at a time where digital transformation is at the forefront of the business agenda,” said John Critchley, Country Manager. “Oreste and I are excited to lead this strategic expansion, ensuring that Phoenix47’s commitment to truly global, continuous support is upheld throughout the region.”
The expansion is effective immediately, with Phoenix47 initiating recruitment for local technical and sales talent to further enhance its regional service delivery model. The new Middle East hub ensures Phoenix47 is strategically positioned to assist organisations in achieving operational excellence, security resilience, and cost optimisation in their IT estates.
About Phoenix47
Phoenix47 is a dedicated IT Services and Digital Transformation partner, offering deep technical expertise across Professional Services, Managed Services, and Project Management. With a focus on customer outcomes, Phoenix 47 helps businesses globally to refresh, remediate, and enhance their IT services and systems, driven by specialist technical practices in Cloud, Data, Storage, Networks, Cyber Security & AI.
Media Contact
Darcey Wortley: darcey.wortley@phoenix47.co.uk.
