Phoenix47 provides Professional Services Technical Support to a large number of Oracle customers. Services we offer include…
24x7 Support Desk with access to Technical Resources on demand.
Proactive management of your Oracle Platform 24x7 to SLA.
Seamless migration service for your Oracle Databases.
Onsite health checks with a report detailing recommendations.
Ensure the architected solution meets the business requirements.
Expert Implementation service to agreed designs with warranties.
Upgrade your Oracle databases with our experts.
Oracle Virtualisation Service Transforming your on premise IT.
phoenix47 CARES! The following Oracle content can be downloaded on request (all that is required is an email validation). CARES is a Framework that phoenix47 uses to ensure our Professional Service and Managed/Support Service engagements are in-line with customer requirements. CARES stands for Challenge (what is/are the pin points), Accountability (who is responsible to redress them?), Root Cause (what is causing the challenges), End Game (what is a successful Outcome(s)?), Solution (the Solution(s) phoenix47 can provide).
ORACLE | SCENARIO | DOWNLOAD |
|---|---|---|
SUPPORT SERVICES | A Challenged Operations team with attrition, lacking the in-house skills to Manage, Remediate and Operate a large Oracle estate. | Download |
MANAGED SERVICES | Customer wishing to migrate to Cloud and experiencing major challenges with planning and executing the migration. | Download |
MIGRATIONS | Major challenges with planning and executing upgrades to legacy Oracle environments. A lack of in-house skills to perform the outcomes required. | Download |
HEALTHCHECKS | Little to no proactive Optimisation of the Oracle estate leading to unsustainable costs, Quality of Service issues and increased management overheads. | Download |
PLAN & DESIGN | Lack of RAC experience to design a new Oracle 21C cluster. A requirement to integrate the platform with other service capabilities such as RAM and OEM without the skills to plan & design the solution. | Download |
IMPLEMENTATIONS | A requirement to replace legacy EOL Oracle T series hardware onto current generation technology without the Solaris skills to complete a successful implementation. | Download |
UPGRADES | Major lack of Oracle database upgrade skills within the customer team. A looming CyberEssentials compliance issue with the customer requiring support with the upgrades. | Download |
VIRTUALISATION | A requirement to upgrade from VMWare 5.5 to 8.N. Mission critical application with the customer lacking the experience to virtualise the service/solution. | Download |
Contact us using the form below and our team will be in touch.
Please enter your name and email address to receive the Oracle Support Service CARES datasheet
Please enter your name and email address to receive the Oracle Managed Service CARES datasheet
Please enter your name and email address to receive the Oracle Migrations CARES datasheet
Please enter your name and email address to receive the Oracle Healthchecks CARES datasheet
Please enter your name and email address to receive the Oracle Plan & Design CARES datasheet
Please enter your name and email address to receive the Oracle Implementations CARES datasheet
Please enter your name and email address to receive the Oracle Upgrades CARES datasheet
Please enter your name and email address to receive the Oracle Virtualisation CARES datasheet
Please enter your name and email address to receive the Citrix Managed Service CARES datasheet