Latest Company News...
How phoenix47’s 24×7 Technical Support Service Mitigates Rising IT Costs
With rising IT staff costs driven by inflation and increased National Insurance contributions, companies are facing significant pressure in the IT marketplace. phoenix47 recognises these challenges and so, we have...
phoenix47 Expands with New 24/7 Support Centre in Cape Town
We’re excited to announce the opening of our new 24/7 support centre in Cape Town, South Africa! This expansion marks a significant step in strengthening our global presence, particularly across...
phoenix47 Proudly Sponsors Mount Batten Charity Raffle
At phoenix47, giving back to our community is central to who we are, and we were thrilled to sponsor the Mount Batten Charity raffle event on Wednesday, 21st August, held...
phoenix47 Summer Event 2024
As summer draws to a close, we look back fondly on one of the highlights of the year: the phoenix47 annual summer event. This year, the team had an unforgettable...
phoenix47 UK Support Centre Upgrade
On the acquisition of First Option Technical Support (FOTS), phoenix47 inherited a rather dated (but functioning) 24x7 Support Centre based in Alresford (near Winchester) in the UK. phoenix47 quickly set...
phoenix47 Summer Spectacular Event 2023
Wow! What a scorcher and what a Summer event! Our annual escapade this year was in the Cotswolds. We all convened on the first evening for drinks in Chipping Norton....
phoenix47 Acquires First Option Technical Support
phoenix47, the IT infrastructure consultancy business, has acquired the white labelled technical support specialist company, First Option Technical Support. The deal marks the latest milestone for First Option Technical Support...
CloudSpec Rebranded to phoenix47
A design and marketing agency has worked closely with phoenix47 to rebrand from CloudSpec. This reflects the broad Professional Service capabilities (not just cloud based Professional Services) and also gives...
CEO Ed Crane Joins CloudSpec/phoenix47
Ed Crane has joined CloudSpec as COO and co-owner. Ed brings with him over 30 years’ experience of Sales and Partner Management and has been a successful Board member for...
Latest Technical News...
Keep up to date with the latest technical news in the world of Information Technology with phoenix47.
The benefits of outsourcing your incident management support
Our increasing reliance on technology has transformed how businesses operate, leading to an increased need for IT teams to prioritise business continuity. In addition, customer expectations continue to evolve, with...
What is Incident Management and why is it so Important?
The thought of experiencing downtime is worrying for any business of any size. Even a short-lived period of downtime can be enough to cause significant disruption to day-to-day operations, which...
Is Delivering IT Support Services to the Required Service Quality a Challenge?
Having effective IT support in place is pivotal to any business's smooth operations. We’re firmly in the era of AI, and customer and employee expectations regarding technology are more heightened...
5 Ways to Reduce Spiraling Cloud Costs
The digital transformation that has taken place over the last few years cannot be understated, with most businesses now partially or fully operating in the cloud. As a result, they’re...
Data Compliance, Security, and Recovery with phoenix47
In today’s digital landscape, businesses face increasing challenges to manage, protect, and recover critical data. At phoenix47, we provide tailored solutions to help organisations navigate the complexities of data compliance,...
Strengthening Your Cybersecurity with phoenix47
At phoenix47, we understand that navigating the modern CyberSecurity landscape can be a challenge. That’s why our tailored Professional and Managed Services are designed to meet your unique organisational needs....
Spotlight on Anish Chauhan – Phone Security Expert
At phoenix47, we are proud to work with some of the most talented experts in the IT and security field, and today, we’re excited to shine the spotlight on one...
CRM Migration to ZOHO
After experiencing issues with our original CRM, the CEO requests a migration to a new CRM toolset called ZOHO... 4 years ago, phoenix47 embarked on an internal Operations Digital Transformation....
