Expert IT Infrastructure Residency Services
Your IT, Reinvented. Reliable. Resilient. Ready.
In today’s digital world, your IT infrastructure and the professionals that design, deploy and support it, are at the heart of your organisation. But managing complex systems, ensuring uptime, and supporting transformation initiatives demand constant attention, and perhaps more importantly, the right expertise at the right time.
That’s where our IT Infrastructure Residency Services come in.
At Phoenix47 we have a wealth of experience in placing highly skilled, on-site or hybrid IT professionals within enterprise organisations, to extend and strengthen existing teams, accelerate performance, and deliver operational excellence, 24x7x365.
Our Residency Capabilities
Infrastructure Residency
We provide embedded technical experts who seamlessly integrate with your IT department to provide day-to-day management and continuous improvement of:
Operational Support
We also provide Resident Operations engineers to ensure smooth daily operations by:
Servers, Storage, and Network environments
Cloud and Hybrid Infrastructure
Data Centre Operations
Backup and Disaster Recovery Systems
Security & Compliance Controls
Proactively monitoring systems
Performing incident, problem, and change management
Managing patching, configuration, and performance tuning
Supporting infrastructure projects and migrations
Strategic Advisory Residency
Here at Phoenix47, our residents don’t just build, configure, operate or maintain, they enhance your IT infrastructure, bringing insights, best practices, and the latest innovations in IT infrastructure to help you:
Optimise performance and cost
Improve reliability and security
Modernise and refresh legacy systems
Fully align IT with your business strategy
Tailored to your needs and seamlessly integrated
Our success is driven by our ability to identify and align the right skills for your specific requirement. Providing our customers with a choice of qualified candidates for many engagements. We recognise that our residents work as part of your team, adopting your tools, culture and driving your objectives, whilst bringing external best practices where required.
Continuity & agility
We recognise the importance of business continuity as well as the need for consistent on-site support, rapid incident response, and scalable coverage during projects or peak workloads.
Value driven partnership
At Phoenix47, we understand that IT infrastructure is simply a means to an end, the end being measurable business performance and outcomes.
Engagement models
Flexibility matters when choosing the right engagement model. That's why we provide a range of on-site and remote services to our customers, whether you need full or part‑time support, project-based expertise for key IT initiatives, or a hybrid approach that blends remote and on‑site work for maximum efficiency.
Industry Expertise
You’ll have direct access to experienced professionals who are certified in the technologies and solutions you rely on. With a strong network of infrastructure specialists across the UK, Europe and the Middle East, we’ve been delivering residency services for more than five years, supporting some of the largest and most complex organisations across sectors such as financial services, retail, energy, utilities, government and technology.
Our residents have extensive experience across multiple-industry sectors, including:
Finance & Banking
Healthcare & Life Sciences
Manufacturing & Logistics
Energy & Utilities
Government & Public Sector
Enabling them to blend exceptional technical skills in their field with the specific requirements and demands these industry sectors place on IT infrastructure.
Technology Experience
Server Platforms
HP, Dell, Lenovo, IBM, Fujitsu, Cisco, Supermicro
Virtualisation
VMware, Hyper-V, Nutanix-AHV, Cisco-UCS, Oracle, Red-Hat, SUSE, Citrix, IBM PowerVM, Proxmox
Cloud
Microsoft Azure, AWS, Google Cloud Platform, Oracle Cloud, IBM Cloud, Alibaba Cloud
Networking
Cisco, Arista, Palo Alto Networks, Juniper (HPE), Aruba (HPE), Fortinet
Cybersecurity
Fortinet, Cisco, Palo Alto Networks, Check Point, Crowdstrike, Darktrace, Elastic, Rapid7, Zscaler, Sophos, Vectra, Microsoft Sentinel, Corelight, Barracuda Networks, ExtraHop, Forcepoint
Storage
NetApp, HPE, Hitachi Data Systems, IBM, Purestorage, DellEMC, Cohesity, Nutanix
Backup & Recovery
Commvault, Rubrik, Veritas, Veeam, Druva, Acronis, Arcserve, Cohesity, Dell, IBM
Business Applications
PowerBI, SAP, Oracle, Clari, Tableau, Salesforce, Hubspot, Microsoft Dynamics, Slack, Microsoft Office365, Zoom
AI Platforms
OpenAI, Anthropic, NVIDIA AI Enterprise, H20.ai, Palantir, DataRobot, Dataiku, C3.ai, Microsoft AzureAI, Google Cloud Vertex AI, IBM, Tempus
Service Management Platforms
ServiceNow, Zendesk, Atlassian-Jira, ZohoDesk, SolarWinds, BMC, ManageEngine
Ready to strengthen your IT operations?
Get in touch with us to secure the right expertise at the right time and keep your infrastructure running reliably, efficiently and without disruption. Our resident specialists are ready to support your team and elevate your IT performance.
To find out more, contact us at contactus@phoenix47.co.uk or call us on +44(0)203 883 0447.
