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CRM Migration to ZOHO

After experiencing issues with our original CRM, the CEO requests a migration to a new CRM toolset called ZOHO… 4 years ago, phoenix47 embarked on

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phoenix47 UK Support Centre Upgrade

On the acquisition of First Option Technical Support (FOTS), phoenix47 inherited a rather dated (but functioning) 24×7 Support Centre based in Alresford (near Winchester) in

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