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DIGITAL IT TRANSFORMATION

Agile Transformation for Information Technology

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Underpinned by Specialist Technical Practices, Professional Services & 24x7 Support Teams

phoenix47 has vast experience of delivering successful IT Solutions to customers, here’s some Use Cases…

AZURE COST SAVING

Proactive Management of Azure creep resulting in significant cost savings...

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SUPPORT SERVICE OVERFLOW

Agile, flex up and down Support Desk Service backed by SLA's...

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CYBERESSENTIALS COMPLIANCE PROJECT

Major project to ensure CE compliance within a time limit...

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CITRIX MANAGED SERVICE

Proactive transformation of a customers estate via a Citrix Managed Service...

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EDISCOVERY SERVICE

On demand cloud or on-premise eDiscovery solution for your data, including .pst and file data...

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VIRTUAL DESKTOP PROJECT

Deployment, Management & Optimisation of a large AVD environment...

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24x7 Support & Managed Services with flexible models...

Based in New Alresford (near Winchester) in the UK, our 24×7 Operations Centre supports customers with flexible models and highly skilled Support staff.  

SUPPORT SERVICES

  • True 24x7 365 days a year, UK based
  • 1st, 2nd and 3rd line support
  • SOC (Endpoint Detection and Response)
  • Incident Management & advanced reporting
  • Service Level Agreements (financially backed)
  • White label

MANAGED SERVICES

  • Proactive management of IT
  • Run & Monitoring
  • Deep technical skills to LEVEL4
  • Dedicated Service Delivery Management
  • Mature reporting and Continual Service Improvement
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O/S, DB & APPLICATIONS
VIRTUALISATION
CLOUD ORCHESTRATION
IT SECURITY
DATA MANAGEMENT
NETWORKS
VIDEO CONFERENCING
MOBILE DEVICE MANAGEMENT
TAPE REPLACEMENT
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Professional Services with dedicated Technical Practices...

phoenix47 has deep technical skills in IT Professional Services. Dedicated Practices provide high quality technical expertise to customers looking to refresh, remediate or enhance their IT Services and Systems. 

The inSPIRE framework is a structured, optimised and effective approach to delivering IT Digital Transformation

SNAPSHOT

Business case capture & validation, Operational readiness assessments, Security profiling & improvement analysis and Application/technology readiness assessments.

PLAN

Detailed cost & benefit analysis, Target operating models (people, process, technology), Future state security planning, Migration planning (selection/validation/scheduling).

IMPLEMENT

Stakeholder management, Early Life Support.

RUN

Alignment with Operations & Technology, Agile 24x7 with controlled QoS, SOC Lite, Transitions to Operations.

ENHANCE

Reviews against Business Case, Controlled to World Class QoS, vCISO, Well Architected Review (validation through enhancement).

Well Architected Reviews

Leverage phoenix47 to perform Well Architected Reviews and stay aligned to Cloud Best Practices & CSIP… 

  • OPERATIONAL EXCELLENCE - Asses the efficiency & agility of Operational processes: Automation, Incident Management, Documentation & Continuous Improvement
  • SECURITY - Evaluate the security measures in place to protect data, systems & assets: Identity & Access Management (IAM), Data Protection, Network Security, Incident Response, Compliance
  • RELIABILITY - Assess the reliability & resilience of systems & processes: Fault Tolerance, Disaster Recovery, Monitoring & Logging, Change Management
  • PERFORMANCE - Evaluate the performance & efficiency of IT resources: Compute, Storage, Networking, Database
  • OPTIMISATION - Review the cost effectiveness of IT solutions & operations: Cost Visibility, Resource Utilisation, Reserved Instances, Correct Sizing
  • SUSTAINABILITY - Assess the environmental impact of IT Operations: Energy Consumption, Carbon Emissions, Resource Efficiency
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See What Some of our Clients Have to Say About phoenix47...

Delivering quality IT Solutions, Services and outcomes is core to what phoenix47 does. 

The Support Desk Overflow facility provided by phoenix47 within a very short period of time (2 weeks) was remarkable. It has enabled us to roll out a much needed HR system to the business.
Large UK Retailer
Large UK RetailerHead of Technology Customer Services
P47’s dedication to providing excellent support has helped us elevate our incident management process over the past few years. They’ve transformed the impact, speed, and delivery of service during our calls to engage the necessary resources to resolve issues quickly. In addition, P47 has continuously strived to assist us with streamlining our overall processes to support our clients’ needs.
Head of Delivery
Head of DeliveryCSC Global
For several years, The Rothbury Corporation had experienced major challenges with IT Delivery, mainly due to our IT requirements not being understood. phoenix47 has taken The Rothbury Corporation on an IT Digital Transformation journey that has resulted in seamless CRM and O365 tools integration to include Teams. We are delighted with the outcomes.
John Sharpe
John SharpeCEO Rothbury Corporation

Supercharge Your Digital Transformation: Book a FREE onsite Assessment with phoenix47 today!

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phoenix47 Limited

 

Company No: 08777978

37 Commercial Road

Poole

ENGLAND

BH14 0HU

 

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